Effective Communication
What is communication? Communication is a dynamic process that never stops improving. It has three components; a sender, message, and receiver. Therefore, in verbal communication, a sender, a speaker, send the message ‘speech’ to the receiver ‘audience’ or speaking partner. What are the other essential factors in excellent communication? Communication includes both verbal and nonverbal. When we communicate, we send our message verbally through words and non-verbally through gestures, body language, facial expressions, and more.
We all learn how to speak without any formal training. As we grow up, we develop communication skills by learning from our environment, home, and school. Some people are better at communication naturally; others need a little boost and training to identify their strengths and develop their potential skills.
Communication is a valuable gift that influences our lives, such as social life, professional life, and personal life. Our communication skills have direct impacts on the quality of our lives and the future.
So many of my clients ask me these questions:
‘What should we talk about at a party with strange people?’ How do we start a conversation with a new person we meet at a party, metro, or waiting for an appointment? How should we request our boss for a promotion? Or how should we speak in front of our colleagues or do our presentation at work?
Interestingly, only 7% of our communication is verbal, and physiology is 55% of our total communication. Therefore, it’s essential to consider verbal and nonverbal communication skills such as gestures, body posture, and voice production features such as volume, rate, and tone to become an effective communicator.
The first step is to connect with the person you are communicating with and build up a rapport. We need to be aware of our potential communication skills to share our thoughts with the other person, transfer the message, and maintain an ongoing conversation.
How do we communicate effectively?
The answer is mindful communication. Mindful communication means communicating with awareness. Most of the time, we speak without paying attention. I would use the word communication because our non-verbal behaviors transfer the information to others. Our non-verbal characteristics, such as our posture, proximity, body language, and facial expression, can send our receivers/audience information before speaking.
Think about this scenario, you are waiting for a job interview in the lobby of an office. The moment your interviewer walks into the room. Immediately, you receive some information about that person before they even talk. How do you do it? You perceive some information such as height, weight, facial expression, posture, and style by just looking at them. Your first impression will form, and judgment begins; then this judgment can affect your reactions, which create your message to send back to your receiver that, in this case, is the interviewer.
Our brain can change due to ‘plasticity.’ Everything we learn will alter our brain structure, which is the key to learning. Nature gave us this opportunity to adopt the changes. We need to understand what to change and how to change it.
Our training programs provide practical strategies to listen actively, speak mindfully, build up a good rapport with your communicator partners, and become effective communicators.
Our customized training programs assist you in achieving your goals based on your needs/desires.